• How The Program Works
• 24 Hour Call Line
• Independent Medical Examinations
• Medical Cost Containment Programs
• On Site Case Management
• Record Review
• Radiology Review
• Telephonic Case Management

24-Hour Call Line

Future Care customizes our National PPO networks to the busiest ports of call for each of our customers. We provide our clients with a 24-hour call line, which will allow access to providers and hospitals within any 5-mile radius of any zip code/port. This will allow your designated port agents, vessel masters and shipowners to utilize this 24-hour call line to direct their crewmembers for medical care. A Future Care nurse case manager and a physician are available, by special request, to coordinate and monitor the medical care telephonically and by onsite visit, if necessary.

In addition to this early intervention service, Future Care's medical bill review and hospital auditing service helps to prevent excessive or erroneous charges with auditing staff that include nurses, coders and a utilization review doctor. Future Care's auditing process aims at minimizing upcoding of procedures by verifying services performed against services billed and reclassifying codes where appropriate. Comparisons are made with state fee schedules, the Long Shore Fee schedule and usual and customary fees. We check for duplicate billing and review pharmacy bills to determine if charges are reasonable. A summary of savings as well as an explanation of review, including a list of charges, adjustments made and reason for the adjustments are submitted to you.

We bill for this service on a contingency fee basis. No fee for our auditing services unless a reduction is obtained.